Before the development of new communication tools, it is necessary to pay special attention to the protection of privacy. Therefore, we pledge to respect the confidentiality of personal information we collect.

Collection of Personal Information

We collect the following information:

• Name
• First name
• E-mail address
• Telephone / fax
• Credit card number
• Postal address
• Postal code

The personal information we collect is gathered through forms and through the interaction between you and our website. We also use, as shown in the following section, cookies and / or logs to collect information about you.

Your personal information is collected through forms, namely:

• Registration form to the website
• Newsletter subscribe form
• Order form

We use the information thus collected for the following purposes:

• Order Status
• Information / Promotions
• Statistics
• Contact

Log files and cookies

We collect certain information through log files and cookies. These are mainly the following:

• IP address
• Operating system
• Page views and queries
• Time and day of connections

The use of such files allows us to:

• Improved service and personalized profile
• Order status
• Statistics

Right of objection and withdrawal

We are committed to providing a right of objection and withdrawal on your personal information.

The right to object is understood to be offered the possibility to users to deny that their personal information used for certain purposes mentioned in the collection.

The right of withdrawal is understood to be offered the possibility to users to request that their personal information are omitted, for example, a mailing list.

To exercise these rights, you can contact us:

144 Rue Laflamme
Saint-Jérôme, QC, J7Y 2C9
Canada

Email: service@bristolrobins.com
Phone: 1 (450) 553-1779

Rights of access

We are committed to recognizing the right to access and rectify those involved wish to view, modify or delete their information.

To exercise this right, you can contact us:

144 Rue Laflamme
Saint-Jérôme, QC, J7Y 2C9
Canada

Email: service@bristolrobins.com
Phone: 1 (450) 553-1779

Safety

The personal information we collect is kept in a secure environment. People working for us are required to maintain the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

• SSL (Secure Sockets Layer)
• Access management - authorized person
• Access control - person
• Backup computer
• Username / password
• Firewall

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism provides maximum safety, some risk is always present when using the Internet to provide personal information.